2021 Rules of the Road

Welcome to the
Audatex 2021 Insights Portal

Here we will uncover how the last 18 months have transformed our industry. This will be done by revealing the results of our independent research about the vehicle repair industry across the UK

Bodyshops and repairers across the UK are looking at green recycled parts as a way to overcome the supply problems within the parts industry.

As a key part to everyday life for the bodyshop and repair industry, technology is providing the answers to help them overcome supply issues by being able to source green parts within their AEG estimating system.

In this section, the report will highlight how technology is helping bodyshops to go green within their daily workflow.

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The UK’s bodyshop and repair industry has strategy built at its core, with many investing in innovative technology to transform the way they operate. Investment in technology presents a real opportunity for both decision makers and end users to develop strategic priorities that will allow for further growth, enhancement of staff skill-sets and the launch of new products and services.

In this section, the report will outline the three strategic priorities that bodyshop owners and decision makers have within the industry and how they expect areas such as marketing, staff training and operational costs to change as they head for a technological business transformation.

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As the bodyshop and repair industry moves towards a more transformational shift with the investment and adoption of technology, ensuring that staff have the necessary skill sets to minimise risk and deliver continuous customer service is essential.

With this industry wide move towards a more widespread reliance on new technology, the newly required levels of staff training will shake-up current training programmes of UK bodyshops, as well as shift their recruiting strategies to ensure they have the skilled staff they need now and in the future.

In this section, the report will discover the current training the UK’s bodyshop and repair industry has available to its staff members and the types of workplace incentives to increase attracting the right talent into its businesses.

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Considered to be fragmented and disparate, there is a clear demand for information within the UK’s bodyshop and repair industry to be more transparent, harmonised and centralised.

Suppliers and knowledge management come hand in hand, with many sources available to help streamline this process and build solid partnerships. In this section, the report will discover the types of services bodyshops within the industry are receiving from its suppliers, what they would actually like to receive and how they would rate them in terms of features being used. It will also outline how technology can provide an opportunity for suppliers to share knowledge and information with its bodyshops in a more streamlined manner.

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Green
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