A Digital Claims Journey
for the Future

The Progression
Age of the Consumer
A New Digital Landscape

What‘s next for the progression of motor insurance claims?

From AI to Visual Intelligence, technological advancements in insurance are finally meeting the ever changing demands of the ‘I want it now’ generation of consumers. Today, their busy, digital lifestyles will not accept anything less than a fast, easy and increasingly personalised experience when making a claim.

Our first of 3 insurance insights looks at how insurers must embrace the technologies that are readily available in order to remain competitive and power the progression of a streamlined motor claims process.

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Motor Insurance: The Consumer Claims Experience

As part of its focus on ‘A Digital Claims Journey for the Future’, Audatex surveyed over 3,000 UK motor insurance policy holders, to obtain a complete view of the current experiences and expectations of customers. The overarching finding is that there is huge appetite, especially from younger generations to take control of their own claims journey through the latest technology.

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AudaENOL – Press play to see how AudaENOL transforms the claims management into a consumer-first digital experience

Self-service applications simplify and optimise the collection of vital facts surrounding complex claims incidents. AudaENOL from Audatex accelerates the end to end claims journey and delivers digital control and visibility to your customers at the crucial start of the claims process.

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AudaENOL – An Intelligent Motor Claims Management Platform

AudaENOL combines AI powered technology with detailed vehicle and repairer data to provide a seamless digital experience for all your stakeholders. The comprehensive claims management solution delivers full control and visibility at every stage of the claims journey.

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WELCOME TO AUDATEX'S
DIGITAL CLAIMS CENTRE

Whether you are a motor insurer, broker or accident manager you’ll be feeling the shift across the mobility insurance sector and you will know that the end to end business of claims management is undergoing unprecedented change.

Chart your organisations’ journey to a zero touch customer claims experience with Audatex. Enjoy access to our claims centre for policyholder research, industry analysis and information on Audatex’s very latest innovations designed to manage the future of motor claims.

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